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Hi,

 

We want to trigger automation from comments for people to receive a “pre-save link” for music release. Once pre-saved, we want to resume automation. How can we achieve this in a workflow?

 

Thanks in advance

Hey, ​@lcg 

First, we need to understand how that’s work.
Once the user clicks the link, they pre-save the music or there are additional steps?

 

If there aren’t additional steps, you can add a tag to the user once they click the button. Then add a smart delay (one hour, for example) and check if the tag was applied to the user, using the condition block. Something like this:

 

But, if you send the user to a landing page, you can use Manychat pixel. You can find more information about this here: https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel


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