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I’m trying to get SMS up and running so I can finish the campaign I’m working on and start testing it live, but I can’t get Twilio to approve my toll free verification application. Keep getting declined because apparently I’m not doing the right thing for the opt-in workflow.

I include verbiage in the Messenger opt-in step to tell them we’d send them promotional texts like I see all over the place. Apparently that’s not enough, and I need something more thorough to do it right? 

What exactly do I need to include/do to make it right?

Thanks!

Figured it out. Had to add a specific message with buttons so they could click to say you’re opting in. Approved after that!


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