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How to opt in to Instagram broadcasts


Marine

Hi friends, I've been using ManyChat for a while to automatically answer comments and send links to DMs. 

But I haven't yet reached the next step of following up by offering those who messaged to opt in for individual broadcasts  (I.E. once they've opted in, I can send people DMs when there's an exciting announcement).

I can't find out how to send people a follow up message asking them to sign up for my ManyChat DMs

I got as far as Instagram Settings -> Opt-in Automation -> I set a trigger word "subscribe" -> I automatically send people a DM saying they're subscribed to receive our broadcasts -> But I don't think anything actually happens... I haven't cracked the middle part which is to "Set Instagram Opt-In"... Help?

Best answer by Gustavo Boregio

​@Marine you can't send broadcasts on Instagram (unless you're part of a long-forgotten beta that Meta had a long time ago haha).

Here are the options you have:

  1. Make the most of the 24 hours: send a follow up within that time to engage with the user, send more content, etc.
  2. And most importantly, capture their email/phone/WhatsApp so you can contact them later through these channels (that have less restrictions than Instagram).

The 'Set Instagram Optin' option will only make them an IG contact in your Manychat account (which they already are, so it's kinda redundant).

Hope this helps!

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Gustavo Boregio
Forum|alt.badge.img+6

​@Marine you can't send broadcasts on Instagram (unless you're part of a long-forgotten beta that Meta had a long time ago haha).

Here are the options you have:

  1. Make the most of the 24 hours: send a follow up within that time to engage with the user, send more content, etc.
  2. And most importantly, capture their email/phone/WhatsApp so you can contact them later through these channels (that have less restrictions than Instagram).

The 'Set Instagram Optin' option will only make them an IG contact in your Manychat account (which they already are, so it's kinda redundant).

Hope this helps!


Marine
  • Up-and-Comer
  • April 12, 2025

Thank you Gustavo! I thought that Beta had been rolled out. I’ll look into capturing their email then!


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