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We want to create a workflow that triggers when a user posts a comment on Facebook or Instagram. The idea is to evaluate the comments using ChatGPT to determine whether they are positive or negative. However, I can't find an option to use the comment as a variable anywhere. The user's last message appears to refer to a Messenger message. Is there an option to use comments in the same way? For example, as part of a ChatGPT prompt, similar to how messages are used?

 

So the effect is supposed to be that if the comment is positive, I send message no. 1 and if negative, message no. 2. etc.

 

There is no problem with using this logic in messages. Since you can use the last message as a variable in the chatgpt prompt.

Hi, ​@Marcin!

 

Unfortunately, there's no way to get this info in Manychat. 🫠

I can only recommend to you leave your upvote at the already existing idea suggestion:

 


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