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Question

I can not upgrade to pro. Its always failed.

  • February 17, 2024
  • 3 replies
  • 88 views

Fajarkristiono

I can not upgrade to pro. Its always failed. There a notivication about the server issue. Can anybody help with this problem ?

 

 

3 replies

pablo
  • Channel Explorer
  • February 17, 2024

How are you, try going to billing and at the bottom right click on the "Cancel subscription" button, then load a credit card to pay again and that might work.


Fajarkristiono
  • Author
  • Up-and-Comer
  • February 17, 2024

Hallo Pablo thanks for the response, but there is no cancel subscription in my Billing page

 


J.J
  • Channel Explorer
  • February 17, 2024

As a troubleshoot try clearing cookies or check your browser if updated.