I"m trying to get started adding my channel and i keep going round in a loop. how do i get setup support?

Hey, ​@CosmeticTattooClinic 

Can you be more specific on what you’re trying to do?

What channel you’re trying to connect?

I'm trying to connect my instagram and keeping around in a loop 

​@CosmeticTattooClinic here some articles to help you: 

• How to connect Instagram to Manychat: https://help.manychat.com/hc/en-us/articles/14281290924444-How-to-connect-Instagram-to-Manychat

• Unable to connect Instagram to Manychat: https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat

Following these steps, I’m sure you’ll be able to fix your problem.

Let me know if that helped 🙌🏼

ive tried to connect with meta and there's a notification asking Lauren collins to accept the request. I’m not sure if an old social media manager had an account with my page. How do we delete this and start again? Ive attached a photo

​@CosmeticTattooClinic  if you know Lauren Collins, you just need to ask to accept the request, but if you don’t know Lauren, you can contact Manychat Support team with a proof of ownership.

Here’s the article about this: https://help.manychat.com/hc/en-us/articles/14281189858332-How-to-manage-ownership-of-your-Manychat-account#h_01JBYBEWQPTS90QECGPH0WFZFT

You can contact Manychat Support team following this link: https://help.manychat.com/hc/en-us/p/get_support_page

will this not propose problems for me in future if I don't start again with a new profile?

​@CosmeticTattooClinic 

No, if you can prove that account belongs to you, Manychat will help you to transfer the ownership.

You can create another IG profile and connect it to Manychat as well.

hello, I messaged Lauren she never replied. What's my next step please?

​@CosmeticTattooClinic you need to contact Manychat Support team and prove that account belongs to you.

You can contact them here: https://help.manychat.com/hc/en-us/p/get_support_page

Hello, Which option do I choose when I click this link?

​@CosmeticTattooClinic 

You can use this form https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=12734509953820