Im trying to setup ice breakers on whatsapp to get our leads to redirected to a curtain flow.
The button(s) show up in the chat, but they are not clickable. Also the text bar on WhatsApp is gone whenever the ice breakers are on. This is on my device but also a few others.
Please help
Page 1 / 1
Ice breakers only work if there isn’t any message history.
To know more about WhatsApp Ice Breakers, please read this article: https://help.manychat.com/hc/en-us/articles/15406423857052-Ice-Breakers-for-WhatsApp
I have the same exact issue. I had reviewed that article and delete the chat (previous chat history) as recommended. I tried to reset de Icebrakers, nothing help. ¿Some ideas?
If that’s the case, you can submit a ticket to the Manychat support team. They’ll be able to help you with this.
Follow this link: https://help.manychat.com/hc/pt-br/p/get_support_page
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.