Hey guys?
I would like to know if it is possible to send a message to users when they have simply abandoned the flow within the 24 hour period.
Would it be possible to identify how long a customer stopped interacting (clicking on options) and send a provocative message?
I have several cases like this in our automation.
I would like to capture their attention again automatically.
Best answer by Gustavo Boregio
Yes it’s possible!
You have to setup the logic with conditions + smart delays on your flows to achieve this and make sure that you don’t send the nudge to people who interacted.
+6Yes it’s possible!
You have to setup the logic with conditions + smart delays on your flows to achieve this and make sure that you don’t send the nudge to people who interacted.
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