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Hi Everyone,

 

I’ve tried many troubleshoot and ensures that:

  • Facebook page and instagram accounts are being connected (I see from setting > linked accounts in page settings)
  • Im the owner of the page with full control
  • I ensure that i click ON on “allowing message” from another aps in Instagram account
  • I ensure that my instagram is professional account; creator. (I use another MC Account that connected to creator account but it works well)
  • I already tried to disconnect/remove manychat-IG from my Instagram and try to connect as a channel again, but failed
  • When I try to connect instagram as a channel, after I log in to instagram log in pop up window, it shows like picture above. 

  • I watch several YT video as troubleshoot but none work

 

Questions:

  1. Any settings that i need to do as troubleshoot? Am I missing something?
  2. What should I do? Anyone know the solution? 

Did you solve? 


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