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Instagram auto reply message not found

  • March 10, 2025
  • 5 replies
  • 43 views

Amwag Store

I am reaching out because I have an auto-reply message activated on my Instagram account, which automatically replies to users who message me. However, I am unable to find where to disable or modify this auto-reply feature. 

I’ve followed all of the troubleshooting steps suggested by ChatGPT, but unfortunately, none of them have worked. I’ve looked through the settings and options available, but the auto-reply seems to remain active. 

Could you please assist me in disabling this feature or guide me on how to resolve this issue?

5 replies

Amwag Store
  • Author
  • Up-and-Comer
  • 3 replies
  • March 10, 2025

 


Fabio Gaulke
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  • Manychat Community Moderator
  • 1385 replies
  • March 12, 2025

Hi, ​@Amwag Store!

 

Check if there isn't an active Default Reply (Config./ Instagram)

 

 

 


Amwag Store
  • Author
  • Up-and-Comer
  • 3 replies
  • March 12, 2025

Morning Fabio and thanks for your reply 

nothing is there it is normal 


Fabio Gaulke
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  • Manychat Community Moderator
  • 1385 replies
  • March 12, 2025

Morning Fabio and thanks for your reply 

nothing is there it is normal 

 

That's odd…

There could be also some old active automation triggering that… Do you remember any case in wich this message was sent in the past?

(If you don't have a ton of automations, a test could be deactivating old ones and see if this “ghost message” continues appearing).


Amwag Store
  • Author
  • Up-and-Comer
  • 3 replies
  • March 15, 2025

Thanks again, it doesn’t work unfortunate and not able to find it, seems I need and expert in social media to connect remotely ti my laptop team viewer and and check for me if you know anyone please let him contact me on email : Ahmed.sarhaan at gmail