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Instagram automations don't work with my Ads.

  • July 11, 2024
  • 2 replies
  • 247 views

ana gabriela

 

I hope someone can clarify this problem for me. I created an Instagram ad with a post that I had already published and for which I had activated an automation so that it would respond to comments and send messages directly to the DM. However, once the advertising started working, the automation does not respond to comments.

Has anyone gone through the same thing? Could you give me advice or recommendations? My client is mad at me. Thank you so much.

Best answer by abicastillo

I just learned why! Please see below.

 

2 replies

abicastillo
  • Up-and-Comer
  • July 12, 2024

I’m experiencing the same today! I still have no idea why this happens. But I noticed that likes and comments in ads don’t reflect on the actual post. This might have something to do why the Manychat automations do not recognize the comment.


abicastillo
  • Up-and-Comer
  • Answer
  • July 12, 2024

I just learned why! Please see below.