Wanted to start this thread here to post any updates as it seems there is a widespread outage for a large amount of users involving their Instagram Automations not being triggered, and also the Live Chat section not populating when receiving inbound messages.
If you’re also experiencing any type of issue with automations not working, etc. please reply to this thread...
Notes:
Seems the problem began on May 30th, 2024, sometime between 6-11pmEST.
I currently have no updates after checking Meta/Instagram Server/API Status updates pages, as well as the ManyChat status page. Last time I checked was 9:54amEST, May 31st.
Instagram Automations/Live Chat Outage Updates?
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Good afternoon. It hasn't worked for me for 13 hours. I checked all the updates and permissions, everything is fine there. The bot does not respond to comments and messages on Instagram
UPDATE: As of 11:35am all automations and livechat updates seem to be working properly.
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