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When I go on the web site, on the package page the free pla should give me access to this :

Channel Access:

Instagram Direct

Messages

Facebook Messenger

• WhatsApp

 

when I try to do my instagram comment reply it says : instagram comment is a pro feature and ask me to upgrade my plan.

is it normal ? 
could you help me with that ? 

Hi, @Annabelle Marquis!

 

Yes… it should work even on a Free Plan.

Check if you are selecting a specific post/reel to trigger, as on the Free Plan it's the only available option:

 

Also verify if you have more automations with keywords… the Free Plan has a limit of 3 keywords per account. It will also deny anything above that limitation.


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