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Question

Instagram Comments Issue

  • March 26, 2024
  • 0 replies
  • 59 views

jrpower

Hi guys, have been using Manychat for 6+ months and had not problems until a few days ago.

Now Manychat isn’t seeing any Instagram Comments on my posts and hence is not sending any of my automated DMs.

For example:
1) People comment “Keyword” on my IG post/Reel
2) Manychat Dms them automated message (this is where it is not doing this anymore and doesnt send anything?)

Anyone else having this problem/found a solution?