Hey, ​@pynchon 

Due to Meta limitations, it will only trigger once per Instagram account.

​@rodrigo_silvano thank you for the reply! - that’s interesting. I tested this with other people’s flows and noticed that some will send the flow more than one time if you use the triggering keyword. Maybe some have found a way to bypass this limitation. In any case is this a new limitation that Meta has set? I don’t remember it a few months ago.

Brand new at this… so I set up for people to get a message if they type in certain key words on my FB post. I tested it and it worked. It works for no one else and not even me now… help?

Hi, ​@crhodud! Any other user will trigger the automation when they comment the keyword. This “one time” limitation is just for the same user.

In other words, if you send the keyword again, nothing will happen, but if another user/account sends the keyword, it works.

Thanks for your response… Actually it does not work for anyone. My wife tried it and it did not work. I can see where several others comment the keyword on my post and nothing happens.