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Hi all, I’ve been running the automation for Instagram comments > messages. However, quite often, the recipient doesn’t get the message/link. I am assuming due to their instagram message settings. How do I get around this? Can I set up a follow up link?

 

I’ve attached an example: 

 

Hey just so you know, there are issues with IG comments right now:

https://status.manychat.com/

 


Hey, thanks for your reply! This isn’t the issue though


I have the same issue with about 80% of messages. Did you find a solution?


I am having the issue with 100% of my messages on intagram.  I just set up my many chat but I’ve used it on other accounts with no issues. It’s working on FB just fine but not at all on Instagram comment reply.