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Question

Instagram Stories: Stop Sending Multiple Story Replies


Jessica13

I have my Instagram Stories Replies trigger set to “All Stories” and “Reply Contains Any Words or Reaction.” However, when users reply to multiple stories in a row, the automation triggers multiple times! For instance, let’s say my reply message was “Hello! Do you want my newsletter?”. When a user reacted to five of my stories in a row, ManyChat sent the message “Hello! Do you want my newsletter?” FIVE TIMES in a row! 😳 The user didn’t even have time to open the messages, and I’d already repeated the same thing five times :/

 

Any way to fix??

 

Thank you in advance for your help!

noravaher
  • Up-and-Comer
  • September 25, 2024

Has anybody found a fix for it?


Marcin Baćko
Forum|alt.badge.img+2

Sure, 

solution is to create some kind of fake delay like first check if user interacted without account more than x days ago or something else 

 

of course u should also check if she/he already is interested in  ur newsletter etc to not send it any longer 

 

so ur solution is just CONDTIONING BEFORE SENDING AUTOMATION 


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