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I have just created a new automation where I send a message with a button for a form. After saving the automation Manychat says it is online. When I come back to look results two of the three triggers are turned off. 

Manychat just keeps the Story trigger activated. The trigger for Post or Reel and the trigger for Live are automatically turned off.
I´m using a PRO account and a verified Instagram account.

How can I keep all the triggers on?
 

 

Hey, ​@Andre Pascolati 

It seems like a bug. I’ve tried with my account, and it’s the same, but it works fine.

I’m going to report this to the Manychat team! 🫡

 

 

Hey, ​@Andre Pascolati 

So, I spoke to Manychat support teams and it’s not a bug. 

 

Let me show you how it works:

  • First, you need to open your automation and click “edit”, and then you can deactivate/activate your trigger.

     

 

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