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insufficient rights to reload the account error message

  • March 29, 2024
  • 7 replies
  • 707 views

Super Charge Coach

I keep getting this message "you have insufficient rights to reload the account" - when I follow the instructions they don't work. I changed browsers, logged out and logged back in - I am the owner of the account - but still not working??

Best answer by Channar

Hey you need to make sure that the Manychat is properly connected, by going to business integrations in your profile.

7 replies

Channar
  • Up-and-Comer
  • 1 reply
  • Answer
  • March 30, 2024

Hey you need to make sure that the Manychat is properly connected, by going to business integrations in your profile.


Super Charge Coach

Thanks a lot Channer - That is what I did and it is working now! I received the email instructions from Manychat support with the instructions to do that.


Coolby
  • Up-and-Comer
  • 1 reply
  • April 5, 2024

I’m getting the same error. I’m the owner and only person on the account. Tried a handful of things and trouble shooting. Are you saying going to the business integrations in meta?


CarolCampos
  • Up-and-Comer
  • 1 reply
  • May 12, 2024

também estou com esse problema, e já tentei de tudo, já removi as integrações no meta e reconectei, já conferi e reconferi meu facebook e instagram e está tudo ok, e a mensagem continua aparecendo. e com isso, todas as minhas automações pararam de funcionar….


MarcosFFA
  • Up-and-Comer
  • 4 replies
  • June 4, 2025

Did you ever get a resolution to this?


kirstendebruijnkoopmans

I need the solution! 


Erin
  • Up-and-Comer
  • 1 reply
  • June 7, 2025

I continue to get the same error suddenly. And manychat has worked for me for years. Now it’s disconnected and says I don’t have permission.