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Is there a setting to not be notified when a user opts in to my funnel?

  • August 7, 2024
  • 4 replies
  • 29 views

thesonofkrypton

Evening all!  I hope you’re well this evening.  

 

I have noticed recently that when designing flows that have an “Action” where you as the User is notified (if they have a question or with whatever) if they reach that “Action”, you, as the User, are STILL notified (through the Manychat app on the phone) the moment they send a DM that contains your trigger keyword.  How do I turn that off?  Ideally, I would like to not be aware that they are going through my flow *unless* they hit an Action in the flow that I have set up to notify me specifically.  If I could turn this off, it would drastically reduce the consistent, unending notifications that my phone rings off with lol

Best answer by Gustavo Boregio

Go to Settings > Live Chat and change the setting to ‘Conversation should be opened explicitly’

 

4 replies

Guillermo andres herrera

Valla a configuración de su dispositivo móvil y usted mismo tenga el control de la notificaciónes y configure en la opción no molestar, siempre y cuando no pueda dedicar tiempo al flujo, y cuando usted encuentre tiempo lo desactiva y siga su relación con el proyecto. 


thesonofkrypton

Guillermo, that is not a solution for me because “Do not disturb” applies to *all* notifications on a phone...not just Manychat.  I appreciate you trying to help though 🙏🏾


Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • August 7, 2024

Go to Settings > Live Chat and change the setting to ‘Conversation should be opened explicitly’

 


thesonofkrypton

Go to Settings > Live Chat and change the setting to ‘Conversation should be opened explicitly’

 

You are a LEGEND!  Thank you sir!!!