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Hello community,

I’ve encountered a problem with my ManyChat automation and would appreciate any guidance on how to fix it.

In the attached screenshots, you can see a button that is appearing, which should not be part of the flow. Initially, two other buttons were showing up, which also weren't supposed to be there. When clicked, these buttons lead to a flow that doesn’t even exist.

I’ve already tried resetting the automation and updating permissions, but the issue persists.

Has anyone experienced something similar or have any advice on how to resolve this?

Thanks in advance for your help!

Attaching screenshots for reference.

Best regards,
 

 

 

@elciospy start by making sure that the changes you made are published (by hitting the published button).

Next, try re-building the flow in a new automation and with fresh triggers. Some times triggers like the ads trigger will make an old version of a flow persist for more than desired.

If you can't get it to work with these steps, you'll most likely need to go to support for help. You can open a ticket at https://help.manychat.com 

Hope this helps!

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