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Issue with google sheet integration

  • Feb 10, 2025 7:04 AM UTC
  • 4 comments
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Waqas Khan

Hello Everyone. I am having issue with google sheet integration. I want to save the information regarding button pressed by a user. For example, If a user selects from any of the three therapist name, I want their name to be exported to my google sheet that I have already integrated. Currently when I execute this, I am not getting the names in the sheet rather some distorted alphabets. Can any body help me in this regard? Thank you in advance.

Best answer by rodrigo_silvano

Hey, ​@Waqas Khan 

You can’t save button’s text in variables. To do so, you have to change your buttons to “quick replies”, and it will work.

 

Let me know if this helped 🙂

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4 replies

rodrigo_silvano
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  • Community Moderator
  • Answer
  • Feb 10, 2025 7:09 AM UTC

Hey, ​@Waqas Khan 

You can’t save button’s text in variables. To do so, you have to change your buttons to “quick replies”, and it will work.

 

Let me know if this helped 🙂


Waqas Khan
  • Author
  • Up-and-comer
  • Feb 10, 2025 8:07 AM UTC

Hey ​@rodrigo_silvano .

Thank you so much. It did solve the problem but now I have another problem. The display is not visually appealing as it was in the button format. It shows it as follows:

Is there any way to make quick buttons look like actual buttons ?


rodrigo_silvano
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​@Waqas Khan, unfortunately, there is no way to change the display of the quick replies 😕
 


fescolarique
  • Smooth talker
  • Oct 16, 2025 11:07 AM UTC

You need to create a action block for each button’s option with “Set Therapist to” and input the value with the name of each therapist based on button pressed.