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Issue with google sheet integration

  • February 10, 2025
  • 4 replies
  • 63 views

Waqas Khan

Hello Everyone. I am having issue with google sheet integration. I want to save the information regarding button pressed by a user. For example, If a user selects from any of the three therapist name, I want their name to be exported to my google sheet that I have already integrated. Currently when I execute this, I am not getting the names in the sheet rather some distorted alphabets. Can any body help me in this regard? Thank you in advance.

Best answer by rodrigo_silvano

Hey, ​@Waqas Khan 

You can’t save button’s text in variables. To do so, you have to change your buttons to “quick replies”, and it will work.

 

Let me know if this helped 🙂

4 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • February 10, 2025

Hey, ​@Waqas Khan 

You can’t save button’s text in variables. To do so, you have to change your buttons to “quick replies”, and it will work.

 

Let me know if this helped 🙂


Waqas Khan
  • Author
  • Up-and-Comer
  • 1 reply
  • February 10, 2025

Hey ​@rodrigo_silvano .

Thank you so much. It did solve the problem but now I have another problem. The display is not visually appealing as it was in the button format. It shows it as follows:

Is there any way to make quick buttons look like actual buttons ?


rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • February 10, 2025

@Waqas Khan, unfortunately, there is no way to change the display of the quick replies 😕
 


fescolarique
  • Rising Conversationalist
  • 12 replies
  • October 16, 2025

You need to create a action block for each button’s option with “Set Therapist to” and input the value with the name of each therapist based on button pressed.