Hello,
I am experiencing an issue with the ManyChat API when using the GET /fb/subscriber/findBySystemField endpoint.
When I pass the phone parameter in the query, the response is always:
[
{
"body": {
"status": "success",
"data": []
},
"headers": {
"date": "Fri, 31 Jan 2025 19:52:25 GMT",
"content-type": "application/json; charset=UTF-8",
"transfer-encoding": "chunked",
"connection": "close",
"strict-transport-security": "max-age=31536000; includeSubDomains; preload"
},
"statusCode": 200,
"statusMessage": "OK"
}
]
I have tried using the phone number with and without the "+" sign, but the issue persists. However, if I change the parameter to email, the API returns the full contact details as expected.
It is very important for this to work correctly, as I do not always have the person's email, and I need to locate them by their phone number instead.
I would appreciate your assistance in resolving this issue.
Looking forward to your response.
Thank you.
