Hi!
I have recently created an instagram automation, but manychat does not respond to people that have a private account. Is it possible to fix this issue?
Thank you in advance.
Solved
Issue with Private Accounts
Best answer by rodrigo_silvano
Hey all!
Manychat works with every account that has enable public messages.
If the account is private, you can’t send them a message manually or automatically.
Did you find a solution for this Giorgio? Im also wondering if manychats works for private accounts as mine is and most of my audience also? TIA
Hi
Did you guys find a solution for this? Thanks
No. Community isnt very responsive neither is team. I’ve accepted that ti doesnt work for private accounts.
Same issue here … no feedback or answer so far from Manchet
I tested this with a private account leaving a comment and the message was sent to the requests inbox. They’ll still get the message but need to go accept it. But if they have “Don’t receive requests” setting active then they’d need to change that before getting the message.
+4Hey all!
Manychat works with every account that has enable public messages.
If the account is private, you can’t send them a message manually or automatically.
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