Hello everyone, my business's ManyChat is currently facing a significant issue: customers can't see the "Get Updates" button, or even if they can click it, they can't proceed to the next flow. I've tried reaching out to the support team, but I haven't been able to contact anyone. Is anyone else experiencing this issue?
ISSUES : "Get updates" not working
+6Hey did you try to refresh permissions first
This usually solves most issues.
And to reach support, follow the steps here:
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
i tried refreshing permissions but still not working
I have this issue too for several weeks. It’s damaging my business
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