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Question

Issues with collaborative posting

  • September 16, 2024
  • 1 reply
  • 194 views

Niki

Hi, I keep having a problem with my post, saying it won't work with a collaborative post. I don't understand this as I'm new to working with many chat. Please can you help?

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2197 replies
  • September 16, 2024

Hi @Niki there are restrictions on Collaboration posts, and it will only work if you are the original poster.

Here's the full documentation on how this feature works:

https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

Hope this helps.


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