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Question

Issues with non followers receiving automated DM

  • July 8, 2024
  • 3 replies
  • 224 views

Padrebless

A non follower commented a keyword to receive a message with two buttons. On my end the message shows sent but on their end they just received an empty message because they first had to accept receiving a message from my account since they do not follow me. So essentially the automated message doesn’t reach them after they accept my message request. Is there anyway to fix this? 

3 replies

Ottho.co
  • Up-and-Comer
  • 1 reply
  • October 10, 2024

Same problem, do u find a solution ? 


JacquelineMLB
  • Up-and-Comer
  • 2 replies
  • October 10, 2024

Still the same problem. Absolutely makes no sense, especially when you want to use Manychat for Ads-


angelahow
  • Up-and-Comer
  • 1 reply
  • March 9, 2025

anyone figure this out?  I have some posts that are now whitelisted as ads and non-followers are sending dms, which a) dont trigger the original automation, and b) signal IG to tell me they are a non follower and i can only send one message.  further, I think this can trigger too many dms to non followers so IG looks at it as spammy.  any ideas???