It seems you don’t have all the permissions to Refresh it. Could you ask your client to log in to Manychat and Refresh permissions? This is what I usually do and it always works.
Joren,
Sorry for the late response. I am an avid reader of all the information that you share and have learned a lot from you! Thanks for all you do!
Thanks for your response and suggestion. I will contact my client and have them refresh the permissions.
Kind regards,
Skip
PS- Do you have any deep dive training on Conditions? I can’t get seem to get it and it’s a huge stumbling block for me. And I know I can build better chatbots if I completely understood Conditions.
Do you finish this problem? I am with the same problem now and I don't know how to resolve. @Mvrk23t
I am also the owner and having the same issue
Guys this helped me, found the answer here but here:
Click on this link https://www.facebook.com/settings?tab=business_tools and make sure ManyChat has permissions on in your account