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Question

Klaviyo Integration Issues

  • May 25, 2024
  • 1 reply
  • 69 views

jasonearle

Having problems with Klaviyo integration. Sometimes it works, sometimes it doesn't. We’re asking for a keyword in comments on IG and FB, which leads to an email capture. It seems like there's a long delay getting the email into the Klaviyo list and starting the email sequence, when it works at all. Has anyone else has similar issues?

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2779 replies
  • May 27, 2024

There's something wrong with your setup, it should be immediate as soon as you add the 'Action' step to send the email to Klaviyo.

Make sure you don't have double opt in setup on the Klaviyo list and that everything is set correctly on Manychat.