I need details about the permissions I can give to a specific user. I don't want the live chat agent or editor to see the customer's number and email. Is it possible to do this?
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Hey,
At the moment, every role you set to the user, they will be able to see the contact’s info.
You can read in detail in this article: https://help.manychat.com/hc/en-us/articles/14281172274460-User-roles-and-team-management
Let me know if this helps answer your question. 
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