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Question

link provided doesnt work on Instagram

  • January 10, 2025
  • 3 replies
  • 59 views

Yoggapl

Hi all! I have an issue in the automation on Instagram.

 Have connected the specific link https://buycoffee.to/yogga.pl 

however when the client receives this message, and click on the link, they receive the attached error. 
can you please advise why is this happening ? How can I change it to make it work? 
 

I would really appreciate your help. 
 

thank you,

niko

 

3 replies

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 960 replies
  • January 10, 2025

Hey, ​@Yoggapl 

I did a test with that link on my account and it worked!

This error happens with all of your clients that try to open it?


Yoggapl
  • Author
  • Up-and-Comer
  • 1 reply
  • January 10, 2025

Hi Rodrigo,

 

I actually refreshed and reupload the link and I can see it is working now, however .. one more question in this. 
if the same user put the comment, the user is not received the same DM message again. Is there a chance to change it for all times ? 
 

thanks

niko


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 960 replies
  • January 11, 2025

Hey, ​@Yoggapl if the user comment twice on your post/reel, it only triggers the automation once.