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Live Chat agent Add contact

  • March 13, 2025
  • 1 reply
  • 19 views

fcsoares86

How can I give the permission to live chat agent user to add a contact?
by default is not possible, but with a flow is possible? automation?

 

Best answer by Gustavo Boregio

@fcsoares86 I’m guessing you want them to add a WhatsApp contact…?

You could create a flow triggered by a very specific keyword, and instruct your agents on how to use.

On that flow, you can use Manychat’s API to create the new subscriber.

https://api.manychat.com/swagger#/

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Gustavo Boregio
Forum|alt.badge.img+6

@fcsoares86 I’m guessing you want them to add a WhatsApp contact…?

You could create a flow triggered by a very specific keyword, and instruct your agents on how to use.

On that flow, you can use Manychat’s API to create the new subscriber.

https://api.manychat.com/swagger#/


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