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Live chat not available on free plan

  • September 11, 2024
  • 3 replies
  • 64 views

darrylschoeman

I have just signed up with the free plan to test manychat. I sent a message to the linked whatsapp number. I can see the message in the live chat tab (area) but I cannot reply. It keeps giving me an error message to activate pro as marketing pro subscription is required to perform this automation.

 

If I cannot live chat in free, what can I do?  

Best answer by rodrigo_silvano

Hey, ​@darrylschoeman & ​@mattvig!
WhatsApp channel is only available on Pro plan, that’s why you can’t use it.

 

See more here: https://manychat.com/pricing

 

I hope this helps 🙂

3 replies

mattvig
  • Up-and-Comer
  • 1 reply
  • June 24, 2025

I too was wondering this… Stuck in the same spot.


rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • June 24, 2025

Hey, ​@darrylschoeman & ​@mattvig!
WhatsApp channel is only available on Pro plan, that’s why you can’t use it.

 

See more here: https://manychat.com/pricing

 

I hope this helps 🙂


Digitalmateus
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  • Message Musketeer
  • 336 replies
  • June 24, 2025

Whatsapp is only available on PRO accounts.. that is why it’s not enabled