Make create subscriber module not working

If you have “has email opt-in” set to true (like you do on the screenshot) then you must provide an email address.

And in the screenshot, you’re not.

That’s most likely why you’re getting this error.

Hi Gus unfortunately that’s not it, I just tried it without it toggled on, same issue and I had it off before the only reason I turned It on was because I put an example email in the field to see if I filled out all fields it would work. 

Is the Manychat account in Trial Mode by any chance? Create Subs is restricted in Free and Trial mode, only works in PRO.

Also, does your account have the email channel and SMS channels enabled? I’ve seen this fail because the account didn’t have it setup (especially for email if I’m not mistaken).

Lastly, I always do this directly through the API and using an HTTP module in Make, and it works. If this keeps failing, I’d suggest you try that.

Hi Gustavo,

I have the same issue - I get my information from a webhook and it all worked ok and then suddenly I get this error.

I tried delete the modol, regenrate the Token, switch to another Manychat profile and using a diffrent Make account nothing is working.

How can I do it using HTTP?

Regards,

Dedi

@Dedi here's Manychat's API documentation: https://api.manychat.com/swagger#/

This has all the info you need to set up your HTTP module in Make and you can also try it out in the swagger tool.

@Gustavo Boregio  thank you! Where can I find the entire Code?

@Dedi not sure what you’re looking for…

The swagger has the info for setting up the requests, and here’s Make’s documentation on the HTTP module: https://www.make.com/en/help/tools/http

Hope this helps ;)

Hi @Gustavo Boregio,

I need some help and expertise.

I’m trying to automate a sequence of steps with make.com and manychats. I’m creating a new subscriber with make.com with many chats module. After that I’m passing the user id and flow id to send that user a flow of messages. Both of them are showing success but I’m not able to send message flow with the 2nd many chats module. Also when i check the message chat, all actions are working but message is not being sent. I have also created a marketing template that can be used for broadcasting message. I can send it manually but i would like to automate this process. Can you please let me know if that is possible & how is that possible.

Thanks

Hardik

Hey @Hardik if you’re doing it in WhatsApp, Email or SMS then yes, it’s possible.

You mention a lot of things there, we could most likely go through them and solve them all on a call. If you’re interested check the ‘Troubleshooting Call’ option here: https://gusboregio.com/

Hi, thanks but i found it.

@Hardik glad to hear you figured it out!

Hi @Gustavo Boregio @Marketing Hub AI, have you solve the problem? I have the same issue here, both sms and email are active, and still doesnt work. I am on the pro version.

@felps22 is the account in Pro or in Trial?

You need the account in PRO to be able to use this method.

Other than that this looks ok.

If you’re having issues, try with the API directly: https://api.manychat.com/swagger#/

@Gustavo Boregio I solved!

You have to submit a support request so they can activate the “Create subscriber via API”.

Best regards