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Many chat is not allowed me to connect my Instagram page

  • October 20, 2024
  • 3 replies
  • 55 views

Dimedocs

Hi
Many chat is not allowed me to connect my Instagram page

Best answer by Gustavo Boregio

@Dimedocs this message happens when there’s already a Manychat account connected to this IG account. The request is sent to the original Manychat account.

In this case you either have to track down who has connected that Manychat account so they can give you access to it, or you can talk to support to have them help you get access to the account (if there are no admins on that old account for whatever reason).

You can open a ticket at https://help.manychat.com 

3 replies

Dimedocs
  • Author
  • Up-and-Comer
  • October 20, 2024

 

 

where i received this request?
I have check everywhere 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • October 21, 2024

@Dimedocs this message happens when there’s already a Manychat account connected to this IG account. The request is sent to the original Manychat account.

In this case you either have to track down who has connected that Manychat account so they can give you access to it, or you can talk to support to have them help you get access to the account (if there are no admins on that old account for whatever reason).

You can open a ticket at https://help.manychat.com 


Aafia Umair
  • Message Musketeer
  • October 21, 2024

Only the page owner can link manychat with instagram.