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Question

ManyChat automation does not run when a new contact is added

  • July 19, 2024
  • 0 replies
  • 49 views

The Collective

Hi,
 I have an issue: I set two triggers to run the automation, but only one trigger works. The second trigger, 'new contact created,' does not work. I can manually create a new contact, and the automation count shows that the new contact add in the automation but not  runs and against the adds a new member.

Attached a screenshot below: