My automations was working fine, but somehow it stopped!
I’ve already seen various post about this…
I need help, urgent.
Solved
Manychat automation doesn't work
+4Best answer by Gustavo Boregio
Hey
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
If that doesn’t work, try to reach out to support at https://help.manychat.com
Usually, my go-to troubleshooting steps include:
- Refresh Permissions
- Try a simple “Hello World” automation: a message with a single text block triggered by a keyword. If this fails, I try from a different IG account.
- If the Hello World test works, I start adding more complexity to see where it breaks (add images, add buttons, etc)
- If I can’t get the Hello World to work, I run the troubleshooting steps I sent you, then the next step is with support.
Hope this helps!
+4The automations doesn’t work with Story reply neither DM
+4UPDATE: None of my automations are working!
The free plan allows you to run up to 4 automations at once so maybe you reach that number.
+6Hey
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
If that doesn’t work, try to reach out to support at https://help.manychat.com
Usually, my go-to troubleshooting steps include:
- Refresh Permissions
- Try a simple “Hello World” automation: a message with a single text block triggered by a keyword. If this fails, I try from a different IG account.
- If the Hello World test works, I start adding more complexity to see where it breaks (add images, add buttons, etc)
- If I can’t get the Hello World to work, I run the troubleshooting steps I sent you, then the next step is with support.
Hope this helps!
🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
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