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Question

Manychat Automation not triggering Facebook conversion event

  • March 7, 2024
  • 1 reply
  • 90 views

BenjiSincles

Hey, my automation is firing correctly and people are opting in and completing the flow. However, Facebook is not picking up that a conversation has started. Obviously this means the pixel is getting no data for optimisation. 

I am using the ‘clicks facebook ad trigger’ as the Facebook JSON trigger isnt an option in my account. I have made sure the autoresponder is disabled. 

How do i fix this? 

1 reply

Botfather777
  • Up-and-Comer
  • 1 reply
  • April 23, 2024

Are you found solve?