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Question

Manychat Automation not triggering Facebook conversion event

  • Mar 7, 2024 10:03 AM UTC
  • 1 comment
  • 112 views

BenjiSincles

Hey, my automation is firing correctly and people are opting in and completing the flow. However, Facebook is not picking up that a conversation has started. Obviously this means the pixel is getting no data for optimisation. 

I am using the ‘clicks facebook ad trigger’ as the Facebook JSON trigger isnt an option in my account. I have made sure the autoresponder is disabled. 

How do i fix this? 

1 reply

Botfather777
  • Up-and-comer
  • Apr 23, 2024 9:29 AM UTC

Are you found solve?