I’m having an issue where my automation is restarted when someone repeats my trigger words. So for example, if the word is ready and someone DM’s me that, and the first message they get is “Here’s the info you’ve requested….” and then later in the convo they say, “thanks for the information, I’m ready to get started” the automation starts all over again and says “Here’s the info you’ve requested...”
How can I stop this?!
Best answer by Gustavo Boregio
Is that your flow? If yes, then the condition seems incorrect to me. Why is the Tag different from the condition?
Tag is Got Content
Condition also should be Got Content, but instead it is got_content. They are 2 different context.
Here's what it looks like for me in the flow builder:
If you save the flow to your Manychat account the tag names will be correct though, I just tested it.
But yeah, it has to be the same tag for it to work correctly. :)
It will keep triggering due to the keyword. So implement a Tag to it. Those that have already triggered this keyword once, add a Tag. Then use Conditions to check whether this user has the tag, if yes, then no need to send any message or do any other action that you want
+6Is that your flow? If yes, then the condition seems incorrect to me. Why is the Tag different from the condition?
Tag is Got Content
Condition also should be Got Content, but instead it is got_content. They are 2 different context.
In addition to that, you can also do something like this
+6Is that your flow? If yes, then the condition seems incorrect to me. Why is the Tag different from the condition?
Tag is Got Content
Condition also should be Got Content, but instead it is got_content. They are 2 different context.
Here's what it looks like for me in the flow builder:
If you save the flow to your Manychat account the tag names will be correct though, I just tested it.
But yeah, it has to be the same tag for it to work correctly. :)
So, does it work now for you? I mean when you test to mention the same keyword again, the flow shouldn’t resend
+6So, does it work now for you? I mean when you test to mention the same keyword again, the flow shouldn’t resend
Can someone please break down exactly what I’m supposed to do? None of what has been said makes sense to me.
Can someone please break down exactly what I’m supposed to do? None of what has been said makes sense to me.
Nevermind I’ve figured it all out
The replies on this thread are not making any sense to me 😂. I’m having the same issue.
I have a long automation sequence triggered by one of 5 different keywords...
The prospect will be halfway through the automation sequence, and say one of the keywords, and restart the sequence over from the beginning. I usually will lose the lead when they realize it’s Ai. Can someone please help me get it set up for my automation?
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