Skip to main content
Solved

ManyChat Broadcasting & Contacts? No Broadcasting button, what is the value of keeping contacts?

  • February 22, 2025
  • 1 reply
  • 54 views

Terrain

Hi all, 

Been using Manychat with much success, however I am unable to find a use for keeping and paying for all these contacts. I want to be able to message all my contacts about a new app i have coming, however, I cannot find broadcasting in the browser or in the app. How do I message all of these contacts without sending it individually 11,000 times and getting a 24 hour ban on Instagram??

Best answer by rodrigo_silvano

Hey, ​@Terrain 

You can’t broadcast on Instagram.

Regarding the benefits to keep your contacts, that’s depends on your business goals. You can collect WhatsApp numbers and do a broadcast, you can segment your contacts based on their behaviors, choices, etc. And remember that every time you delete a contact, in the future, you need to collect the contact information again and again.

1 reply

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • Answer
  • February 22, 2025

Hey, ​@Terrain 

You can’t broadcast on Instagram.

Regarding the benefits to keep your contacts, that’s depends on your business goals. You can collect WhatsApp numbers and do a broadcast, you can segment your contacts based on their behaviors, choices, etc. And remember that every time you delete a contact, in the future, you need to collect the contact information again and again.