Hello,
I have an automation set up the same way I set up a prior automation that had no issues. But now this new one isn’t working.
It’s set up to send a DM once someone comments with the trigger word. The first DM prompts them to reply to the DM, then the second message sends them the link.
I’ve tried two separate automations and both are getting stuck - it only sends the first DM but not the second once they reply.
I did this same automation last month and now it’s not working. Any ideas?