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Hello,

 

I have an automation set up the same way I set up a prior automation that had no issues. But now this new one isn’t working.

It’s set up to send a DM once someone comments with the trigger word. The first DM prompts them to reply to the DM, then the second message sends them the link.

I’ve tried two separate automations and both are getting stuck - it only sends the first DM but not the second once they reply.

I did this same automation last month and now it’s not working. Any ideas?

@aa9880 try sending it without the link, or with a link like google.com for testing.

If this works, then your link is probably being blocked by Meta for some reason.

If it doesn’t work, then check for what’s different from the one you have working and do the troubleshooting.

If you’d like, share more details and your findings here, the community may be able to offer some more insights.


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