I want to set up a bot that sends customers the link to our landing sales page and then add a functionality whereby the bot sends them a message if they purchase the product (ie. thanks for your purchase) and then a bot if they don’t purchase the product, to encourage them to purchase. Our ecommerce store is on shopify - how can I integrate the two so that this can happen?
Solved
Manychat Shopify integration
Best answer by Gustavo Boregio
Hi there, you can use the Manychat Pixel for this (https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel).
For example, you can trigger it when the person reaches your thank you page, and then configure your triggers based on that.
Hello! Have you found a solution to this? Please, let me know!
Unfortunately no.
Sherilyn wrote:
Unfortunately no.
I am investigating the solution right now and will probably found out how to do it. If you are still interested, we can stay in contact and I will do it for you when I am sure it works. What do you think?
+6Hi there, you can use the Manychat Pixel for this (https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel).
For example, you can trigger it when the person reaches your thank you page, and then configure your triggers based on that.
Gustavo Boregio wrote:
Hi there, you can use the Manychat Pixel for this (https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel).
For example, you can trigger it when the person reaches your thank you page, and then configure your triggers based on that.
Hey Gustavo! Have you done this before?
I have tried this method, but I am bad with Javascript to create these events. Also Shopify rolled out new feature called „Customer Events“ where you can program it but with even more code 😅
Not sure what exactly to do after Pixel integration. Also had to add some code to remove the Manychat widget because it shows up on the main page after adding Pixel to the theme.liquid.
+6As for the Manychat Widget that shows up, that happens because you have a trigger enabled in your Manychat account. You can disable the trigger and the widget will disappear.
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1 person likes this
Gustavo Boregio wrote:
As for the Manychat Widget that shows up, that happens because you have a trigger enabled in your Manychat account. You can disable the trigger and the widget will disappear.
Thank you Gustavo! Very valuable comment, will check my triggers.
1 person likes this
Gustavo Boregio wrote:
As for the Manychat Widget that shows up, that happens because you have a trigger enabled in your Manychat account. You can disable the trigger and the widget will disappear.
Sent a dm :)
1 person likes this
Gustavo Boregio wrote:
Hi there, you can use the Manychat Pixel for this (https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel).
For example, you can trigger it when the person reaches your thank you page, and then configure your triggers based on that.
Hello Gustavo! Trying to set up a trigger for thank-you page visit as you suggested, however, pixel is not loaded only on the checkout page. The event “page_viewed”, however, works on every website page except for checkout.
I wonder whether there are privacy restrictions for Manychat in terms of checkout page. Checked the website code for pixel loading as well - here is the error only on checkout page:
Failed to load resource: the server responded with a status of 401 ()
/private_access_tokens?id=31acca73ec1a37814772a3ef58b1905c&checkout_type=c1:1
+6Hey
norvent wrote:
Gustavo Boregio wrote:
As for the Manychat Widget that shows up, that happens because you have a trigger enabled in your Manychat account. You can disable the trigger and the widget will disappear.
Sent a dm :)
Hey, were you able to fire a purchase event on Shopify with the pixel?
Alina M wrote:
Gustavo Boregio wrote:
Hi there, you can use the Manychat Pixel for this (https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel).
For example, you can trigger it when the person reaches your thank you page, and then configure your triggers based on that.
Hello Gustavo! Trying to set up a trigger for thank-you page visit as you suggested, however, pixel is not loaded only on the checkout page. The event “page_viewed”, however, works on every website page except for checkout.
I wonder whether there are privacy restrictions for Manychat in terms of checkout page. Checked the website code for pixel loading as well - here is the error only on checkout page:
Failed to load resource: the server responded with a status of 401 ()
/private_access_tokens?id=31acca73ec1a37814772a3ef58b1905c&checkout_type=c1:1
Hey Alina, were you able to fire a purchase event on Shopify with the pixel? I’m stuck with that too.
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