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Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment.

KarinaSoulworks

Hi there, 

New to Manychat and trying to send up automation to collect email and send freebie. Did this successfully via DMs but everyone seemed to be adding keywords to comments instead of DMs so tried to add an additional trigger to the same automation to pick up comments also. However, it will not allow me to enable the additional trigger and I receive the message “Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment.” I have no idea what this means or where I am meant to mark message as comment reply. Please help! 

Thanks in advance.

Best answer by craigsand

 

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    Lori Moore
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      blueberribiz
    Did you find this topic helpful?

    9 replies

    Salvador
    • Salvador
    • Up-and-Comer
    • 1 reply
    • April 5, 2024

    I have the same problem. Some help would be awesome

    Lori Moore
    blueberribiz
    2 people like this
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      Lori Moore
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    Digitalmateus
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    • Digitalmateus
    • Message Musketeer
    • 329 replies
    • April 6, 2024

     

    Matt Nunes - Manychat Agency Partner
    Nicky
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    • Nicky
      Nicky
    SallyJ
    • SallyJ
    • Up-and-Comer
    • 1 reply
    • May 4, 2024

    Also having this problem! Any help from manychat would be greatly appreciated! 

    slamdunkmoney2025
    1 person likes this
    • slamdunkmoney2025
      slamdunkmoney2025
    craigsand
    • craigsand
    • Up-and-Comer
    • 1 reply
    • Answer
    • May 5, 2024

     

    Romina
    Nicky
    midlife.mastered
    3 people like this
    • Romina
      Romina
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    • midlife.mastered
      midlife.mastered
    birkan
    • birkan
    • Up-and-Comer
    • 2 replies
    • May 9, 2024

    anyone solved?

    Maria Alvarez

    Hi, can I ask? if I use comment reply, does this mean that the response goes into the comments? or into their DM’s? And is this the only option when someone uses a keyword, to get something sent to their DMs?

    Akimbo Automations

     I had the same problem. This should help.

    midlife.mastered
    1 person likes this
    • midlife.mastered
      midlife.mastered
    jillogle
    • jillogle
    • Up-and-Comer
    • 1 reply
    • June 29, 2024

    OMG why hide it like that? Lol. Thanks!

    Uncode
    • Uncode
    • Up-and-Comer
    • 1 reply
    • November 26, 2024

    I have tried many ways, but still ‘ve been getting same error that “”Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment. How to solve this problem exactly? Is anyone from Many chat here?

     

    Thanks

    Reply


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