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Maychat homepage saying "You do not have a channel" despite Insta being linked

  • February 7, 2025
  • 3 replies
  • 26 views

Oliver Dobson

Manychat is permitted and integrated with my instagram, it shows in my insta settings.

However, my manychat home says that no accounts are linked.

Anyone had this issue and knows how to fix?

3 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • February 7, 2025

Hey, ​@Oliver Dobson 

Did you try to refresh your permission?

After doing that, I recommend to you to contact Manychat support team with all the information. Follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

 


Oliver Dobson
  • Author
  • Up-and-Comer
  • February 7, 2025

Hi - yeah I’ve refreshed it multiple times, it’s been this way for about a month now. Instagram says it is integrated and all permissions allowed so it must be on manychats side


rodrigo_silvano
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  • Manychat Community Moderator
  • February 7, 2025

@Oliver Dobson Ok!
Then, submit a ticket to Manychat support team. They’ll be happy to help you with that.

👉🏼 https://help.manychat.com/hc/en-us/p/get_support_page