Message not sending in flow after they've been tagged
Hello, I'm new to ManyChat and struggling to see why this flow isn’t working. They click the button and get tagged and then it’s supposed to send a message to those who are tagged, or if they don’t click the button they don’t get tagged it should send a follow up. I tested it and got tagged but nothing happens after that. It seems nothing is happening after the yellow action box. Where did I go wrong?
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Hey @wisdom_within there are a bunch of things that need solving in your automation…
To start, the button click does not reset the 24 hours rule, so you cannot send more messages.
Also you have issues with how you setup the condition + tag - the way you have it setup, the person would always go to the path on top.
I suggest you start by checking this documentation to setup the comments reply correctly: