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Question

Messages not sending in sequence

  • May 25, 2024
  • 1 reply
  • 113 views

Annabel_Balance

Hi, 

 

I have set up a sequence on a pro account and have put in send after 24 hours for the first message. I did this for all messages on that day but I think that I can only send one a day. 

The first messages are sending but the 2nd two aren’t. I tried one day clicking and another day not clicking on a button and neither day sent the next lot of messages. 

Can anyone help? Thank you in advance 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • May 25, 2024

You can’t send messages after 24 hours from the last interaction. That’s probably what your issue is.

Check the forum and docs for the 24 hours rule for IG and Messenger.