Skip to main content

[english]

Hello, I want to migrate my WhatsApp video number to Manychat, but I'm afraid of losing 5 years of customer history, ie at the time of migration, I can no longer use WhatsApp Business, diect of the app, but I'm interested in watching videos, images, voice notes, etc, from my clients, when migrating to Manychat I lose all that history?, or can I still see it in Manychat chat chat?
 

For the chatbot do you recommend using a new number for Manychat or do you recommend migrating my old number to manychat?

 

pESTAÑOL]
Hola, quiero migrar mi numero videjo de  WhatsApp a Manychat, pero tengo miedo de perder todo mi historial de clientes, es decir al momento de la migracion, ya no podre usar WhatsApp Business, diecto de la app, pero me interesa seguir viendo videos, imagenes, notas de voz, etc, de mis clientes, al migrar a Manychat pierdo todo ese historial?, o lo podre seguir viendo en el chat de Manychat?

Para el chatbot recomiendan usar un nuevo numero para Manychat o me recomiendan migrar mi numero antiguo a manychat?

 

No podrás tener las conversaciones. Si eso es de mucha importancia para ti lo mejor sería un nuevo número como tú lo dices. 

If I create a new number as recommended then I will need to inform my customers that there is a new business number but then I will be able to keep past history?

 

You can’t have past chat history on your new number as well.. I understand that it is important to have it, but it’s not possible to import those past conversations.. there’s no solution for this.. at least, not now.

Reply


Community Terms & ConditionsCookie settings