Documentation say you can modify custom user fields of type “array” in UI: https://support.manychat.com/support/solutions/articles/36000267937-custom-user-fields-array-type
Modifying arrays
Modifying data in CUFs with array type is possible via:
- External request mapping
- Application action mapping
- API
- UI
But I can not do it in UI. The field is unclickable. Any ideas?
Also if I try to set value of this field in Actions, I can’t. The field is marked as unknown (see attachement).
+2Good question !
+6On the UI, I don’t think it’s possible to edit the value on arrays at all.
As mentioned on the document, the way to do it is through the API.
I’ve created simple scripts to append, remove, search, sort, combine, split, etc, and manage arrays, and I call these scripts through External Requests to handle the arrays.
This can also be done via Make.com and similar tools.
And in some cases, I’ve used pseudo-arrays, with lists of text separated by specific characters (for example “;”) which I then use and manage in other integrations.
In summary: arrays by themselves in Manychat are pretty useless. They become useful (and usable) when you use them with other software tools.
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