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Question

Moving Custom Fields in ManyChat

  • March 1, 2024
  • 8 replies
  • 65 views

Haru
  • Chat Surfer
  • 8 replies

Hi there,

I would like to know if it is possible to move custom fields freely in ManyChat.

For example, I have 5 custom fields in the following order:

  1. A
  2. B
  3. C
  4. D
  5. E

I would like to move E from position 5 to position 1, so the order becomes:

  1. E
  2. A
  3. B
  4. C
  5. D

I would appreciate any information or guidance you can provide on this matter.

Thank you in advance for your help.

8 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2779 replies
  • March 1, 2024

You can set them to display any way you want…

Where exactly do you need to change the order that you can’t right now?


Haru
  • Author
  • Chat Surfer
  • 8 replies
  • March 19, 2024

Here is my goal. 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2779 replies
  • March 19, 2024

You can’t move them.

But these are sorted in alphabetical order. So you may wanna try numbering them (something like “01. Order ID/Order Ref” to make sure it appears on top.


Haru
  • Author
  • Chat Surfer
  • 8 replies
  • March 20, 2024

Thank you for your reply. It was very helpful. I will try the method you suggested and let you know how it goes.


Haru
  • Author
  • Chat Surfer
  • 8 replies
  • March 20, 2024

It appears that this method may not be working.

I have tried the following:

  • Editing the existing custom field to "01. Order ID/Order Ref". However, the position remains the same.
  • Creating a new custom field and setting it to "00. Order ID/Order Ref". However, it is still not displayed at the top of the Custom field list

Haru
  • Author
  • Chat Surfer
  • 8 replies
  • March 20, 2024

 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2779 replies
  • March 20, 2024

So, I know it’s sorted in alphabetical order, but I’ve no idea when there are non-latin characters…

But you should be able to sort this out playing around with the characters.


Haru
  • Author
  • Chat Surfer
  • 8 replies
  • June 18, 2025

Any Update from Developer team?

When can I sorting custom field...