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Multiple DMs in a row, automation replying to all

  • September 25, 2024
  • 3 replies
  • 110 views

noravaher

Hi, I have Manychat enabled for my DMs and when a person writes multiple DMs in a row (let’s say 5), then Manychat also responds to 5 in a row, frequently repeating in content. Is there a condition/anything I could introduce to respond always only to 1 DM when multiple are sent in a row?

Best answer by Marcin Baćko

Yes u can create user field and if user interacted with ur account u can set this field and before u send automation check for this value if it is already filled with something 

3 replies

Marcin Baćko
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  • Message Musketeer
  • Answer
  • September 25, 2024

Yes u can create user field and if user interacted with ur account u can set this field and before u send automation check for this value if it is already filled with something 


noravaher
  • Author
  • Up-and-Comer
  • November 12, 2024

Could you show example how it could work?


Aafia Umair
  • Message Musketeer
  • November 12, 2024

@noravaher you can set user field or you can apply tag once dm send, then you can check condition before send the Dm.

If you could not got it, lets contact me for help.thanks.